Complete Guide to Getting Started: Sign Up, Deposit, and Withdraw Securely

Most iGaming guides are vague. This one is not — every step here is specific, actionable, and based on how the platform actually works.

Prerequisites

• A valid email address that you can access immediately.
• A government-issued ID (passport, driver’s license, or national ID card) for verification.
• A device with a stable internet connection. The platform is fully mobile-optimized and works as a progressive web app (PWA); no app download is required.
• A payment method: credit/debit card, e‑wallet (Skrill, Neteller), or cryptocurrency (Bitcoin, Ethereum).
• You must be at least 18 years old (or the legal gambling age in your jurisdiction).
• Ensure you are in a region where online gambling is legal. The platform holds a Curacao license — note that winnings may be subject to local income tax in some countries.

Step-by-Step Sign-Up

1. Navigate to the official website via your browser. Do not use third-party mirrors.
2. Click the “Sign Up” or “Register” button, usually located in the top-right corner.
3. Fill in the registration form with your email, username, and a strong password. Use a mix of letters, numbers, and symbols.
4. Select your preferred currency (USD, EUR, BTC, etc.). This cannot be changed later.
5. Agree to the terms and conditions. You can find the complete sign-up process at Rama casino.
6. Complete the email verification by clicking the link sent to your inbox. If not received, check spam.
7. Log in using your new credentials. This is your first casino rama login; bookmark the page for ease.

How Wagering Works

Welcome bonuses typically come with a wagering requirement. For example, a 100% match bonus up to €100 with a 35x wagering requirement on the bonus amount means: if you deposit €100, you get €100 bonus. You must wager €100 × 35 = €3,500 before any winnings from the bonus become withdrawable. The formula is: Wagering Amount = Bonus × Wagering Multiplier. Only bets placed on eligible games count. Slots usually contribute 100%, table games may contribute 10-20%. Always check the game contribution percentages in the terms.

Example: You deposit €50 and receive a €50 bonus (35x wagering). You need to bet €50 × 35 = €1,750. If you play a slot with 100% contribution, each €1 bet adds €1 to the wagering progress. After meeting the requirement, any remaining balance (up to a max cashout limit specified) can be withdrawn.

Deposits & Withdrawals

Withdrawals are subject to identity verification (KYC). You must upload a photo ID and a proof of address before the first withdrawal. Subsequent withdrawals may be faster. Maximum withdrawal limits may apply (e.g., €4,000 per week).

Security

The platform uses 128-bit SSL encryption to protect data transmission. Two-factor authentication (2FA) is available and strongly recommended. Account verification follows standard KYC procedures. The platform is licensed under Curacao eGaming, which mandates fair gaming and data protection. Remember that Curacao-licensed casinos do not guarantee the same level of player protection as MGA or UKGC licenses, but standard security protocols are in place.

Support Guide

• Login issues: Use the “Forgot Password” link to reset. If account is locked, contact live chat with your username and email.
• Bonus not credited: Ensure you entered the bonus code during deposit. If still missing, provide the deposit transaction ID to support.
• Withdrawal pending for over 48 hours: Check your verification status. If all documents are approved, contact live chat with the withdrawal reference.
• Game not loading: Clear browser cache and cookies, or try a different browser. Enable JavaScript and disable ad-blockers for the site.
• Account blocked: This usually occurs due to multiple failed logins or terms violation. Contact support via email with identification documents.

Common Questions

What documents are needed for verification?

You need a government-issued photo ID (passport or driver’s license) and a recent utility bill or bank statement showing your name and address.

How long does a withdrawal take?

E‑wallets typically process within 24 hours, cards 1-3 business days, and cryptocurrency up to 12 hours after approval.

Are there any fees for deposits or withdrawals?

The casino does not charge fees, but your payment provider may apply their own fees. Check with your bank or e‑wallet.

What is the minimum deposit amount?

The minimum deposit is €10 (or equivalent in cryptocurrency) for most methods.

Can I play on my mobile phone?

Yes, the website is fully mobile-optimized and works as a progressive web app. You can add it to your home screen from the browser.

Is the casino licensed?

Yes, it is licensed by the Government of Curacao. This means it must adhere to certain standards, but players should be aware of local tax implications.

What if I forget my password?

Use the “Forgot Password” link on the login page. A reset link will be sent to your registered email.

Extra Tips

If your withdrawal is delayed beyond the stated processing time:

• Check your email for any verification requests. Incomplete KYC is the most common cause.
• Contact live chat support directly. Provide your account ID and withdrawal reference number.
• If live chat is unavailable, send an email to support with the subject “URGENT: Withdrawal delay” and attach your ID.
• After 72 hours without resolution, escalate to the casino’s compliance team via a second email.
• As a last resort, file a complaint with Curacao eGaming (but know that their response time can be weeks).

Always keep screenshots of your transactions and communication for evidence. Patience and persistence are key.

By following this guide, you can confidently navigate the sign-up, deposit, and withdrawal process. The steps are designed to minimize friction and ensure a secure experience. Remember to gamble responsibly and only with funds you can afford to lose.